Who We Are & Our Service Commitment
Founded in 2001, Cixi Lanxing Plastic Industry Co., Ltd. has over 25 years of experience in cast film manufacturing and export. Our dedicated foreign trade team consists of 5 experienced professionals who are passionate about providing exceptional service to our global customers.
With fluency in English, Spanish, German, French and other major languages, we specialize in handling all aspects of international trade—from initial inquiry and sample preparation to production tracking, documentation, shipping and after-sales support. Our team works closely with our production and R&D departments to ensure seamless communication and on-time delivery for every order.
Our Commitment: Every customer is assigned a dedicated account manager who will guide you through the entire process, answer your questions promptly, and keep you updated on your order status 24/7. We are not just your supplier—we are your long-term business partner in China.
Meet Our Dedicated Team Members
Our team brings together decades of combined experience in cast film manufacturing and international trade. Each member is an expert in their field and committed to delivering the best possible service to our customers.
Jason Chen
5 years of experience in the cast film industry. Leads our foreign trade department and oversees all international sales operations. Specializes in large-scale project coordination and custom solution development.
Sarah Wang
8 years of export experience in the plastic film industry. Expert in European market regulations and standards. Has established long-term partnerships with over 100 customers across Germany, France, Italy and Spain.
Mike Zhang
6 years of experience in international trade, with deep knowledge of the North American market. Familiar with FDA, ASTM and other US standards. Specializes in glass lamination films and automotive industrial films.
Lisa Liu
4 years of experience in customer service and order management. Ensures smooth order processing from confirmation to delivery. Provides real-time production updates and handles all post-sales inquiries promptly.
David Wu
3 years of experience in international logistics and technical support. Manages all shipping arrangements and provides technical guidance on product application and troubleshooting for our global customers.
Our Seamless Service Process
We have developed a streamlined 5-step process to ensure your order is handled efficiently and professionally from start to finish.
Inquiry & Consultation
Your dedicated account manager responds to your inquiry within 24 hours and provides expert consultation on your cast film needs.
Sample & Quote
We provide free samples for testing and a detailed, transparent quote with no hidden costs.
Order Confirmation
Once you confirm the order, we prepare the production plan and keep you updated on every stage.
Production & Shipping
We manufacture your products to the highest standards and arrange fast, reliable shipping to your destination.
After-Sales Support
Our team provides ongoing support after delivery to ensure your complete satisfaction with our products.
Why Choose Our Foreign Trade Team?
Multi-Language Support
Fluent in English, Spanish, German, French and other major languages, ensuring clear communication with customers worldwide.
24/7 Prompt Response
We respond to all inquiries within 24 hours and are available around the clock to address your urgent needs.
One-on-One Account Management
Each customer is assigned a dedicated account manager who handles all aspects of your order from start to finish.
Real-Time Order Tracking
We provide regular production updates and shipping information, so you always know the status of your order.
Complete Documentation Support
We handle all necessary export documentation, including commercial invoices, packing lists, certificates of origin and more.
Professional Technical Support
Our technical team provides expert guidance on product selection, application and troubleshooting to ensure optimal performance.
Testimonials From Our Global Customers
"Jason and his team have been exceptional to work with. They responded to all our questions promptly, provided detailed technical information, and delivered our order on time. The quality of the solar films exceeded our expectations. We look forward to a long-term partnership."
"Sarah has been our dedicated contact for over 3 years. She understands our needs perfectly and always goes the extra mile to ensure our orders are processed smoothly. The medical films we purchase from Lanxing meet all our strict quality standards."
"Mike provided excellent support throughout our entire project. He helped us select the right glass lamination films for our construction project and ensured all products complied with US standards. The delivery was on time and the quality was outstanding."
Contact Our Foreign Trade Team Today
Fill in the form below, and one of our dedicated team members will get back to you within 24 hours with a tailored quote and expert advice.
Direct Contact: Jason Chen | Sales Manager
📞 Phone/WhatsApp: +86 189 4810 5208 | 📧 Email: Jason@lanxingfilm.com
Office Address: Cidong Binhai District, Ningbo, Zhejiang, China